Are you ready to launch your career with a global leader?
Accenture, a world-renowned professional services company, is hiring fresh graduates for the role of Application Tech Support in Bengaluru, India. This is a golden opportunity for dynamic and passionate individuals who want to kickstart their journey in the tech support domain with one of the top IT employers in the world.
In this blog post, we’ll cover everything you need to know about the job role, eligibility criteria, skills required, and why working at Accenture could be the game-changer your career needs!
About Accenture
Accenture stands as a global powerhouse in digital, cloud, and security services, combining deep industry knowledge with advanced technological expertise. With operations in over 40 industries, Accenture delivers a broad range of services in Strategy and Consulting, Technology and Operations, and Accenture Song. The company thrives on innovation, collaboration, and continuous growth, making it an ideal workplace for freshers eager to explore and grow.
Job Role: Application Tech Support
Position Title: Application Tech Support
Location: Bengaluru, India
Salary Range: ₹4 LPA to ₹7 LPA
Experience Required: Freshers (0-2 years)
Qualification: Any Graduation
As an Application Tech Support Associate at Accenture, you will be the bridge between clients and technical systems. Your core responsibility will be to ensure client issues are addressed promptly, using your technical expertise and exceptional communication skills.
Eligibility Criteria
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A bachelor’s degree in any discipline from a recognized university.
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Fresh graduates or candidates with up to 2 years of experience are eligible.
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Strong passion for IT services and customer support functions.
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Willingness to work in a dynamic and fast-paced environment.
Key Skills and Competencies Required
Accenture is seeking candidates who bring not just academic knowledge but also the right attitude and technical acumen. Here's what you need:
✅ Proficiency in Service Desk Management and Service Desk Voice Support.
✅ Excellent problem-solving and analytical skills.
✅ Strong communication skills, both verbal and written.
✅ Ability to work effectively within a team-oriented environment.
✅ Sound understanding of the ITIL framework and incident management processes.
✅ Customer-first attitude and a drive for excellence in service delivery.
Job Responsibilities
As an Application Tech Support professional, your daily responsibilities will include:
🔹 Acting as the interface between the client and internal systems.
🔹 Accurately defining client issues through exceptional communication skills.
🔹 Designing and interpreting technical solutions based on deep product knowledge.
🔹 Providing technical support and troubleshooting to resolve client issues promptly.
🔹 Collaborating with cross-functional teams for complex issue resolution.
🔹 Maintaining detailed documentation of client interactions and resolutions.
🔹 Staying updated with product advancements and industry trends to serve clients better.
Why Choose Accenture?
Choosing Accenture means choosing a career path filled with growth, learning, and exciting challenges. Here's what sets Accenture apart:
🌟 Global Exposure: Work with leading clients across multiple industries.
🌟 Career Growth: Clear career progression and learning pathways.
🌟 Innovative Work Environment: Thrive in a culture that encourages innovation and new ideas.
🌟 Inclusive Workplace: Embrace diversity and equal opportunities for all employees.
🌟 Skill Development: Access to world-class training programs to continuously upgrade your skills.
Important Highlights
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Job Type: Full-Time
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Work Location: Bengaluru (on-site)
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Industry Type: IT Services and Consulting
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Shift Timings: Flexible as per project requirements
APPLY NOW
How to Prepare for the Application Tech Support Role?
To enhance your chances of selection, focus on:
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Gaining a clear understanding of ITIL concepts.
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Improving your problem-solving and logical thinking abilities.
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Practicing communication skills for effective client interactions.
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Learning about basic troubleshooting in software and hardware environments.
If you are enthusiastic, eager to learn, and passionate about technology, this opportunity at Accenture is the perfect stepping stone to an incredible career.
Final Thoughts
Joining Accenture as an Application Tech Support associate means entering a world of endless possibilities. With excellent career growth opportunities, professional development, and exposure to cutting-edge technologies, your future looks bright!
Don’t miss this chance to work with one of the world's leading IT giants. Get ready to make your mark with Accenture in Bengaluru!
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