Are you eager to kickstart your career in the dynamic world of IT services? Mphasis, a global leader in IT solutions, is offering freshers an incredible opportunity to join their workforce as a Junior Trainee-Technician in Pune, India.

This is your chance to work with a company that thrives on innovation, process expertise, and cutting-edge technology to provide exceptional business solutions across the globe.

About Mphasis

Mphasis is a leading provider of Applications, Business Process Outsourcing (BPO), and Infrastructure services, enabling businesses to achieve operational excellence. Combining domain expertise with innovative technologies, Mphasis delivers seamless customer experiences and empowers enterprises to meet future challenges.

By joining Mphasis, you will be part of a company that embraces digital transformation while maintaining a strong focus on client satisfaction and employee development.

Job Role: Junior Trainee-Technician

Role Overview:

As a Junior Trainee-Technician, you will be responsible for assisting in operational processes, ensuring accuracy, and contributing to the smooth functioning of services. The role offers an excellent learning platform for freshers to build technical expertise and operational skills.

Job Title: Junior Trainee-Technician
Job Location: Pune, India
Experience Level: Freshers

Eligibility Criteria

Educational Qualifications:

A Bachelor’s Degree in any relevant discipline.

Experience:

Open to freshers or individuals with relevant internship experience.

Skills and Competencies Required

Technical and Analytical Skills:

Basic understanding of accounting and financial concepts.
Proficiency in MS Office applications (Word, Excel, PowerPoint).

Problem-Solving and Flexibility:

Strong analytical and problem-solving abilities.
Adaptability to operational needs and changing environments.

Teamwork and Communication:

Ability to work both independently and collaboratively as part of a team.
Excellent written and verbal communication skills.

Learning Aptitude:

Demonstrated eagerness to learn new tools, processes, and technologies.

Roles and Responsibilities

As a Junior Trainee-Technician at Mphasis, your key responsibilities will include:

Operational Excellence:
- Ensure all allocated premium processing tasks are completed accurately and within the specified timelines.
- Assist in maintaining operational standards and meeting predefined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Collaboration and Escalation:
- Engage with senior technicians to seek guidance on unresolved issues.
- Collaborate with team members to deliver quality output consistently.
Compliance and Risk Management:
- Adhere to company policies, compliance guidelines, and audit requirements.
- Assist in risk management by identifying potential issues in operational workflows.
Continuous Learning and Development:
- Participate actively in training programs and assessment exercises assigned by the Compliance and Training Departments.
- Implement feedback for personal and professional development.
Data Management:
- Maintain accurate records and documentation for all processed tasks.
- Support senior team members in preparing reports and analysis when required.

Why Join Mphasis?

1. Diverse Learning Opportunities

Mphasis provides a robust platform for freshers to acquire valuable skills in IT operations, financial processes, and technical troubleshooting.

2. Global Exposure

Gain experience in working with a global IT leader, serving clients across industries and geographies.

3. Career Growth Pathways

Mphasis offers structured career development plans and opportunities to explore advanced roles as you grow.

4. Competitive Compensation

Enjoy market-leading salaries, performance incentives, and comprehensive benefits packages.

5. Inclusive Work Culture

Mphasis is committed to fostering a diverse and inclusive workplace, encouraging collaboration and creativity.

Application Process

Step 1: Update Your Resume

Highlight your educational qualifications, technical skills, and any internship or project experience relevant to the role.

Step 2: Apply Online

Submit your application through the Mphasis Careers page or authorized job portals.

Step 3: Screening and Selection

Shortlisted candidates will be invited for:

Aptitude and technical assessments.
HR and technical interviews to assess skills and cultural fit.

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Step 4: Onboarding

Selected candidates will participate in a structured onboarding program, which includes training on company policies, tools, and processes.

Perks and Benefits

Health and Wellness:
- Comprehensive health insurance plans for employees and their families.
Work-Life Balance:
- Flexible working hours and support for maintaining a healthy work-life balance.
Learning and Upskilling:
- Access to certification programs and e-learning platforms.
Employee Recognition:
- Regular rewards and recognition programs to appreciate high-performing employees.

Begin Your Journey with Mphasis

Joining Mphasis as a Junior Trainee-Technician is your gateway to a fulfilling career in IT and operations. The role is designed to nurture fresh talent and equip them with the skills needed to excel in a competitive environment.

This is your opportunity to contribute to impactful projects, work with a globally renowned organization, and unlock your potential.

Focused Educators

Mphasis Hiring Freshers: Join Us as Junior Trainee-Technician